Terms of Use
Last updated: 26 September 2026
This website
This website is informational. Nothing on it is a binding offer, a price quotation or a guarantee of result. Availability, scope and price of any service are defined only in a written proposal addressed to you.
How a project is contracted
A first conversation carries no cost and no commitment. From it we write a scope document setting out the deliverables, the responsibilities of each side, the acceptance criteria and the billing terms. Development begins only after you approve that document, and it is that document, not this page, that governs the relationship.
What each side owes
Altiora undertakes to deliver what the scope document describes, to report progress at the agreed milestones, and to correct at no cost any work that fails the written acceptance criteria, when you point it out within 30 days of the milestone being accepted. You undertake to supply the information, access and approvals the project depends on, and to pay as agreed. Delay in providing what was agreed moves the schedule accordingly.
Ownership of what is built
Ownership of the code, the documentation and the deployment instructions is defined in writing in the scope document, together with what is transferred and when. Third-party components keep their own licences, which are listed in the delivery. Nothing is withheld as a means of locking a client in.
Confidentiality
What you tell us about your operation is confidential. We do not use the information, data and access of your project for any purpose other than carrying it out, we do not share them with third parties beyond the providers the work requires, and we sign your own confidentiality agreement if you have one. This obligation continues after the project ends.
Payment
Amounts, instalments and due dates are those of the approved scope document, and every amount is in United States dollars (USD). Payments are processed by a third-party payment provider; Altiora does not store card data.
Cancellation and refund
Cancellation and refund are governed by our Refund Policy, which forms part of these terms.
Limits
Altiora is liable for the work it delivers under the scope document. It is not liable for failures in third-party infrastructure, for changes made to the delivered software by others, or for business results, which depend on factors outside the software. This does not limit rights that Brazilian consumer law grants and does not allow to be waived.
Legal restrictions
Altiora serves clients in Brazil and abroad. We do not contract with people or companies subject to applicable international sanctions, and we do not build software intended for unlawful activity. The use you make of the delivered software, and whether that use complies with the law where you are, are your responsibility.
Governing law
These terms are governed by the laws of the Federative Republic of Brazil. The courts of Londrina, Paraná, are competent, except where consumer law entitles the consumer to sue in their own domicile.
- contato@altioraltda.com
- Phone
- +55 43 9909-6995
Open in WhatsApp - Hours
- Monday to Friday, 9:00 to 18:00 Brasília time (UTC−3)
- Registered address
- R. Ulrico Zuinglio, 320, Gleba Fazenda Palhano
Londrina, PR, 86.055-620, Brazil
Altiora. Registered name: Altiora Educação LTDA. CNPJ 54.222.648/0001-31. R. Ulrico Zuinglio, 320, Gleba Fazenda Palhano, Londrina, PR, 86.055-620, Brazil.